7.1. What to do when your Falcon One card is not working
1. Test your card on several doors, not only the one your card does not work on.
2. Bring your card to the Help-Desk located in Rinker 103.
3. We will test your card to determine if the card needs to be replaced or if it simply needs to be granted swipe access.
4. Depending on the availability of our staff, we may set up a ticket for your request and look into your account as soon as we are available.
*If you need immediate access to a room on campus, please contact Campus Safety at (262) 243-4344. They may be able to assist you.