Welcome to the Concordia University IT Helpdesk! Here you can find tutorials, submit a new IT Helpdesk request, or check on an existing request.

New student?

Please click this link for a guide through your account setup and helpful tools.

Remote Support

If one of our support technicians have requested a remote desktop session with you, please click here to download CUW Teamviewer.

Knowledge Book Pages Rated Most Helpful

Concordia IT Help Desk ~ New Student and Adjunct Concordia Account Setup

Computer Support ~ Add a File or Folder to Quick Access

Computer Support ~ Fixing Random window errors in EMS

Blackboard Learn ~ Add Test Student

Concordia IT Help Desk ~ Update Email Account Name

Concordia IT Help Desk ~ FalconNet Setup on Android

Computer Support ~ Create a Gaussian desktop icon

Blackboard Learn ~ Add Additional Assignment Submissions

Blackboard Learn ~ Categorize Course List by Term

Blackboard Learn ~ Clearing a Test Attempt