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4.3. Login With DUO Two-Factor Authentification

Duo Two-Factor Authentication Login Guide

Please note: your mobile device must be activated with Duo before you can follow this guide. If you have not done this yet, please see the Duo TFA Setup for Android or Duo TFA Setup for iPhone.

Duo will be needed to log in to the following:

• SSO Logins (The Portal, Blackboard, etc.)
• Office accounts (Outlook, OneDrive, Etc.)

1. Navigate to your desired account and enter your credentials as you normally would.

2. Once entered, a Duo window will appear on your screen prompting you to use a verification method you previously set up.

3. Check your mobile device for a push notification, text message, or call. Select Accept, or enter the code provided, depending on your verification method.
4. If you would like to use a different verification method than provide, select “Other options” and a new window will appear.

Below is a list and short description of each option.

1. Duo Push – Duo sends a notification to your mobile device. Select Accept on the prompt to verify your identity. -  This is the method recommended by the CUWAA IT Department.  It is the easiest and most secure.
2. Duo Mobile passcode – In the Duo mobile app, under your Concordia account, there will be a passcode. Type that in the empty field on your computer.
3. Text Message passcode – Duo will send you a text message. Enter the code provided into the empty field on your computer.
4. Phone Call – Duo will call your phone with an automated voice. Enter the code spoken into the empty field on your computer.
5. Bypass Code – If other methods of do not work, the IT department may be able to send a temporary code.