Home → Concordia IT Help Desk → Email/Outlook → Email Setup on iOS: Apple Mail or Outlook App

4.1. Email Setup on iOS: Apple Mail or Outlook App

Add Your Office 365 (Work/School) Account to a New iPhone

Overview

This guide walks you through adding your Concordia (work or school) Office 365 email to a new iPhone.

You can set up your account using either:

• Built-in iPhone Mail app (quick and simple)
• Microsoft Outlook app (recommended for CUW users)

Requirements

Before you begin, make sure you have:

• Your CUW email address
• Your password
• Access to Multi-Factor Authentication (MFA) (Authenticator app, Duo, etc.)

Method 1: iPhone Mail App (Basic Setup)

1. Open Account Settings

Go to:

Settings → Mail → Accounts → Add Account

2. Select Exchange

Tap:

Microsoft Exchange

3. Enter Your Email

• Enter your CUW email address
• Tap Next

4. Sign In

• Tap Sign In
• Enter your password
• Complete DUO Push prompt

5. Accept Permissions

• Tap Accept when prompted

6. Choose Sync Options

Select what you want to sync:

• Mail ✅
• Contacts ✅
• Calendars ✅

Tap Save

Setup Complete — Your email will begin syncing shortly.

Method 2: Microsoft Outlook App (Recommended)

⚠️ Recommended for CUW users (required for some security policies)

 

1. Install Outlook

Download from the App Store:

• Search for Microsoft Outlook

https://apps.apple.com/us/app/microsoft-outlook/id951937596

2. Add Your Account

• Open Outlook
• Tap Add Account
• Enter your email

3. Sign In

• Tap Continue
• Enter your password
• Complete MFA

4. Finish Setup

• Accept permissions
• Your inbox will load automatically

Setup Complete