Welcome to the Concordia University IT Helpdesk! Here you can find tutorials, submit a new IT Helpdesk request, or check on an existing request.

If one of our support technicians have requested a remote desktop session with you, please click the link below:

Download: CU Remote Support

Highlighted Knowledge Book Pages


Computer Support ~ Fixing Random window errors in EMS
Computer Support ~ Video Tutorials

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Knowledge Book Pages Rated Most Helpful


Concordia IT Help Desk ~ New Student and Adjunct Concordia Account Setup
Computer Support ~ Fixing Random window errors in EMS
Concordia IT Help Desk ~ Update Email Account Name
Blackboard Learn ~ Clearing a Test Attempt
Concordia IT Help Desk ~ FalconNet Setup on iPhone
Blackboard Learn ~ Collaborate Ultra for Participants
Blackboard Learn ~ Embedding a YouTube Video in a Blackboard Course
Concordia IT Help Desk ~ What to do when your Falcon One card is not working
Concordia IT Help Desk ~ How to take a Screenshow in Windows 10
Concordia IT Help Desk ~ Share Files in Microsoft OneDrive