HomeAccessing CUW SystemsPrinter Friendly Version

Accessing CUW Systems

CUW has a variety of IT systems for faculty, staff and students. This Knowledge Book will instruct you on how to access many of them.

1. Student Help

1.1. Web Sites

Concordia University (Mequon and Ann Arbor) has many useful websites.


Our main website and marketing tool:

Mequon www.cuw.edu.

Ann Arbor www.cuaa.edu


Our portal system, which is for both students and employees: (note: email and blackboard are available from within the portal)

Mequon: https://my.cuw.edu.

Ann Arbor: https://my.cuaa.edu


To download Microsoft Office:

Both campuses www.office.com


Accessing Email directly:

Students from both campuses - https://outlook.office365.com.

Faculty and Staff   Mequon https://webmail.cuw.edu

Faculty and Staff Ann Arbor https://webmail.cuaa.edu


To access Blackboard directly:

Both campuses: https://concordia.blackboard.com


To change your Password:

Both Campuses: https://cuw-adselfserve.cuw.edu

Note: This site only works if you know your current password or have enrolled in the system when you first got your password.

If you can't use this site, email us for help at support@cuw.edu



1.2. Login - Students (both campuses)

GENERAL INFO:

Concordia uses a single sign on system. This login system works for most of our websites.

The username for all systems is your Student ID# (F00...) The "F" and two zeroes are required.

PASSWORD:

When students are fully accepted, they receive an email from support@cuw.edu to their personal email. This email has their username and their temporary password. Instructions for changing the temp password are also included.

If you do not receive your new student email or your account was created more than 1 year ago, email us for help at support@cuw.edu.


1.3. Adding Email To A Mobile Device

Your CUW email is a Microsoft Exchange account and can be added to any device with a compatible email app.

Go to your settings

Look for where to add an account

Choose to add a new account

The type is exchange (some phones have the option to use exchange from within Gmail or the default email app, some phones will have to have an app like Outlook added to the phone)

Enter your email address and password

If it fails to automatically find the settings, on the settings page:

Server is outlook.office365.com

Domain is blank

Username is concordia email address

The rest of the settings can stay the same.

If you need assistance, give us a call, 262-243-4357.

1.4. Getting Help

The Information Technology (I.T) office is open Monday-Friday 8am-8pm. Also on Saturdays at 8-12pm.

Phone: 262-243-4357

Email: support@cuw.edu

Our ticket system: https://helpspot.cuw.edu/helpspot

Blackboard support: 262-243-4327

Registrar's: 262-243-4345

Cashiers: 262-243-2609


2. Faculty/Staff

2.1. Websites

Concordia University (Mequon and Ann Arbor) has many useful websites.


Our main website and marketing tool:

Mequon www.cuw.edu.

Ann Arbor www.cuaa.edu


Our portal system: (note: email and blackboard are available from within the portal)

Mequon: https://my.cuw.edu.

Ann Arbor: https://my.cuaa.edu


To download Microsoft Office:

Both campuses www.office.com (choose to login and enter your Concordia email to get started)


To access Email directly.

Faculty and Staff —  Mequon — https://webmail.cuw.edu

Faculty and Staff — Ann Arbor — https://webmail.cuaa.edu


To access Blackboard directly:

Both campuses: https://concordia.blackboard.com 

2.2. Getting Help

The Information Technology (I.T) office is open Monday-Friday 8am-8pm. Also on Saturdays at 8-12pm.

Phone: 262-243-4357

Email: support@cuw.edu

Our ticket system: https://helpspot.cuw.edu/helpspot

Blackboard support: 262-243-4327

Registrar's: 262-243-4345

Cashiers: 262-243-2609


2.3. Adding Email To A Mobile Device

Faculty and Staff can add their Concordia email to their mobile devices.


First go to your settings

Look for accounts

Look for where to add an account

Cchoose to add a new account

The type is exchange

Enter your email address and password

Look for the option to configure manually

On the settings page:

The server is webmail.cuw.edu

Domain is cuw

Your username is first initial and last name

On some devices username is cuw\username (mainly samsung)