2.2. Online Learning Test Taking Policy
If your course requires you to take an exam in Blackboard please follow these steps to ensure you have a successful test taking experience:
- Check with your internet provider at home to make sure that they are not planning an outage for upgrades or maintenance during the time you are planning to take your test. It is also a good idea to plan to take your test at a time when internet usage isn't at a peak. You can check with your internet provider to find out this information.
- Check your CUW e-mail and the announcements on the front page of Blackboard to be aware of any times for maintenance or upgrade outages.
- Start your test well in advance of the ending time for the test availability
If you experience a technical difficulty during your test please do the following:
1. Make a note of what time you stopped the exam and of any error messages that occur.
2. Immediately E-mail your instructor to let them know there was a problem and to document the time that your test stopped functioning.
3. Attempt to re-enter the exam and if successful, finish and submit the exam.
3. If you are not able to re-enter the exam, submit a support request to email@example.com or find additional resources in the Help & Support Tab in Blackboard.
4. Your instructor will communicate with the Blackboard support team to determine your access to finish the test.
NOTE: Please disregard this information if your instructor requires you to take an exam at a test site. These tips are only if you are taking an BLACKBOARD test/quiz on your own computer.